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Cancellation Policy

We offer end-to-end web solutions attuned to your specific needs using leading edge technologies combined with next generation web marketing solutions.

Cancellation & Refund Policy

Cancellation & Refund

Welcome to Internet Infotech. Internet Infotech believes in helping all customers as far as possible, and has consequently prepared a meaningful cancellation policy.

Internet Infotech has following cancellation and Refund policies:

Internet Infotech undertakes all projects under the scope of objectives that determine the direction / route followed by the project.

All Search Engine Optimization, Web Design, Web Development, Search Engine Marketing, Facebook Marketing, Logo Design, Multimedia, E-mail Marketing, Social Media Marketing, Pay Per Click services are carried out and accepted after total analysis and creation of a complete scope document, in order to ensure that our teams have full understanding of the work needed to be done, eliminating possibilities of any project cancellation / reversal / dispute.

Cancellation requests will be considered only when the request is made within 4 hours of placing the order and execution of the project has not started already.

Since Internet Infotech and the client understand that there is work involved to achieve every milestone of the project and completion of every module, a refund would not be possible for the work once assigned to us.

If Internet Infotech receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

Payments for custom design projects / above services are made to us in increments by client is non-refundable. If a project is canceled or postponed, all charges paid are retained by Internet Infotech and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Due to the nature of its services, Internet Infotech does not guarantee any refunds upon cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month's performance. Internet Infotech does not make any guarantees on the basis of traffic/rankings etc. and will not be held responsible for any refund claims thereof.

No cancellations are entertained for those services that Internet Infotech marketing team had offered on special occasions. These are limited occasion offers and hence cancellations are not possible.